FAQS

Our hair comes in natural brown.

Please contact bosslifevirginhairco@gmail.com and we will do our best to accommodate your request. You will not be able to make any changes once your order is shipped.

Tracking information will be emailed to the email address provided the day it is shipped.

We suggested Biosilk's shampoo,conditioner and serum for straight and wavy hair. Always use heat protection anytime you're applying heat. Aunt Jackie's shampoo and conditioner for curly hair, Or My Black Is Beautiful Restorative Mask. For a more defined curl we suggest Taliah Waajid curl activator & defining cream.

Processing takes between 3-5 business days. If you order during a sale it can take up to 14 business days due to the high volume. Once your order is shipped you should receive it in 3-5 business days. Once the order is with the shipping carrier we are not responsible for any lost, stolen or damaged packaging.

Processing is the amount of time it takes for us to prepare your order. Shipping is how long it takes for the shipping carrier to ship your order.

Each bundle is 100 grams.

Yes you can color your hair. Virgin hair should be lightened no lighter than a level 7 to keep the integrity of the hair. If you want to lighten the hair to a bright blonde color we recommend using raw hair only .Please be advised anytime you lighten or color the hair the hair is no long raw virgin hair.

Please visit our Measurement Chart.